Cancellation and Rescheduling Policy

Life is unpredictable, and I understand that plans can change. If you need to cancel or reschedule your photography session, please notify me at least 2 days in advance. Cancellations made less than 2 days before the scheduled session may incur a 25% cancellation fee. I'll work closely with you to find a new date that fits our schedules, honoring the love and effort you've put into planning your special moments.

Late or Non-Payment Policy

Smooth business operations allow me to serve you better. As outlined in our contract, payments are due on the agreed dates. The photographs taken will not be released until the amount is paid in full. Late payments may incur a fee of 5% of the outstanding amount per week overdue. Non-payment beyond 30 days may result in the cancellation of your order or legal action. I believe in fairness and open communication, so if any issues arise, please reach out to me directly.

Delivery Timeline

I am committed to delivering breathtaking images that capture your moments. You can expect digital delivery within 4-6 weeks after your session. I take great care in editing and preparing your photos to ensure each one perfectly reflects the beauty of your day. Should unexpected delays occur, I will communicate with you promptly.

Usage Rights and Copyright Policy

Upon delivery, you receive personal usage rights to your images, allowing you to print, share, and cherish them with loved ones. However, copyright remains with Brandon M Johnson Photography, allowing me to showcase my work that captures your special moments in my portfolio and marketing materials. For any commercial use, please contact me for licensing arrangements.

Model Release Form

Sharing the love and beauty captured in your photographs means a lot to me. I request a model release form to be signed, allowing me to feature your images in my portfolio, website, and marketing materials. If you prefer certain images remain private, please let me know, and I will respect your wishes.

Retouching, Editing, and Alterations Policy

My editing process is tailored to enhance your photographs while maintaining a natural and authentic appearance. If you have specific retouching requests, discuss them with me in advance. Additional editing beyond my normal process may incur extra charges, ensuring every frame captures our shared vision.

Damage or Loss Policy

On the rare occasion of equipment failure or data loss, I take full responsibility. I employ multiple backup strategies to protect your memories. However, should any images be lost, I offer a reshoot or a refund proportional to the affected portion of my services. Your trust and satisfaction are my top priorities.

Feedback and Complaints Procedure

Your satisfaction and the memories we capture together are incredibly important to me. I welcome your feedback to celebrate our successes and to address any concerns. Should you have any feedback or complaints, please reach out to me directly. I am committed to resolving any issues with the care and respect you deserve.

Equipment Damage Policy

Equipment Damage Policy: In events where my equipment is damaged due to client actions or negligence during a session, I may charge a fee to cover repairs or replacements. This policy is in place to ensure the safety and longevity of the tools I use to capture your precious moments. I encourage all participants to handle props and equipment with care during our session.

Privacy and Data Protection Policy

I value your privacy and am committed to protecting your personal information. This policy outlines how I collect, use, store, and safeguard your data, including photographs. It also describes your rights regarding your personal data. I adhere to all applicable privacy laws and will not share your information without your consent, except as required by law.

Health and Safety Policy

Your safety and well-being are my top priorities during our photography sessions. I am committed to following health and safety guidelines to ensure our shoot environment is secure for everyone involved. This policy includes adherence to local health regulations, especially relevant in outdoor and public settings.

Social Media Sharing Policy

I love when clients share their photographs on social media! If you do choose to share the images I've captured, I kindly ask that you credit Brandon M Johnson Photography. This helps my business grow and allows me to continue doing the work I love. If there are specific hashtags or social media handles you'd like me to use when sharing your images, please let me know.

Sustainability and Environmental Policy

As a photographer who deeply appreciates the beauty of nature and the outdoors, I am committed to sustainable practices in my work. This policy outlines my efforts to minimize environmental impact, including waste reduction and energy efficiency, especially in outdoor shoots. I strive to leave no trace in natural settings and encourage clients to join me in this commitment during our sessions.